Microsoft reports outages for Teams, Outlook and other services

LONDON — Microsoft said it was investigating problems with its online services, including its Teams messaging platform and Outlook email system, after users worldwide reported outages on Wednesday.

In a status update, the tech company reported a “service degradation” for several of its Microsoft 365 services.

Earlier Wednesday, thousands of users reported problems with Teams, Outlook, the Azure cloud computing service and the XBox Live online gaming service on the Downdetector website, which tracks outage reports. By late morning, it showed that the number of reports had dropped significantly.

Many users complained of service disruptions on social media.

“We have isolated the issue as a network configuration issue and we are analyzing the best mitigation strategies to resolve it without additional impact,” the Microsoft 365 Status Twitter account said.

It later tweeted that the network change suspected to cause the problem had been rolled back and was monitoring it while the rollback was in effect.

A day earlier, Microsoft reported a 12% drop in quarterly profit, reflecting economic uncertainty that the company said led to 10,000 layoffs this month.