Puerto Rico to probe power bill complaints following outage

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Puerto Rico to probe power bill complaints following outage

SAN JUAN, Puerto Rico (AP) — Puerto Rico’s Energy Bureau announced Thursday that it was launching an investigation into how a private company was handling complaints about electric bills after Hurricane Fiona knocked power out to the entire island.

The Independent Office of Consumer Protection urged the bureau last week to investigate difficulties in filing such complaints.

It also demanded that Luma Energy submit evidence within 10 days that it was complying with the bureau’s orders.

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