WEST PALM BEACH, Fla. — It was another day of headaches for Southwest Airlines travelers.
Several airlines are reeling from a string of cancellations and delays huge winter storm hit the US last weekend.
However, as of Tuesday, with the exception of Southwest, many airlines had begun to recover from the impasse caused by the cold weather.
The Dallas-based carrier canceled 2,581 flights across the U.S. as of noon Tuesday, according to the flight-tracking website. flight awareness.
The number is by far the most of any domestic airline, with Spirit Airlines in second place, with 85 flights canceled as of Tuesday afternoon.
Southwest Airlines spokesman Jay McVeigh said at a news conference in Houston that cancellations snowballed as the storm system moved across the country, preventing crews and planes from being seated.
“So we’ve been chasing our tails, trying to catch up and get back to normal safely, which is our number one priority as quickly as possible,” he said. “And that’s how we got to where we are today.”
Passengers lined up trying to rebook flights.
Of the 16 cancellations at Palm Beach International Airport on Tuesday, 12 were Southwest Airlines, according to the FlightAware website.
As of 1:50 p.m., the total number of flights within, into and out of the United States had exceeded 3,634, while another 2,997 flights had been cancelled.
Airports in Denver, Chicago-Midway, Las Vegas, Baltimore/Washington, Nashville and Dallas have canceled more than 100 flights.
Ministry of Communications tweeted It was “concerned about Southwest Airlines’ unacceptable rates of cancellations and delays and reports of a lack of timely customer service”. The tweet said the department would investigate whether Southwest could do anything about the cancellation and whether the airline followed its customer service plan.
Portions of this article provided by The Associated Press